Privacy Policy (POPIA)
Last updated: 18 October 2026
1. Who we are
Green Cares — natural healing ointment. Orders and enquiries via info@greencares.co.za.
2. Information we collect
When you submit the order form, we receive the information you provide: your name, email address, and message or order details. We do not collect payment card details through this website.
3. Why we process your information
We use your information solely to respond to your enquiry and process your order. Processing is based on your consent and is necessary to take steps at your request before entering into a sale.
4. How your information is handled
The order form opens an email on your device; information is sent to our business email and stored only as long as needed to service your order and meet legal record-keeping obligations.
5. Sharing
We do not sell or share your personal information with third parties, except where required by law or where necessary to deliver your order (for example, a courier needing your delivery address).
6. Your rights (POPIA)
You may request access to, correction of, or deletion of your personal information, and may withdraw consent at any time. Contact info@greencares.co.za. You may lodge a complaint with the Information Regulator (South Africa) at inforeg.org.za.
7. Cookies and tracking
This website does not use analytics, tracking cookies, or third-party advertising. No browsing data is stored about you.
8. Security
The site is served over HTTPS. Although no method of transmission is completely secure, we take reasonable technical measures to protect the information you provide.